1. Scope of Application

This policy applies to personal data processing activities involved in the websites and online services provided by the Company (including member registration, ordering, customer service contact, event registration, etc.); it does not apply to websites or services operated by third parties. For personal data processing when you link to third-party websites, please refer to the privacy policy of that third party.

2. Data Collection Methods and Types

We may collect your data through the following methods:

• Information you actively provide: Such as name, contact information, delivery information, payment information, etc., provided through member registration, order placement, event participation, or form filling.
• System automatic recording: Such as IP address, device and browser type, operating system version, browsing history, operation time and frequency, Cookie identifiers, etc.
• Other information necessary for service provision: Such as address and contact person required for delivery, information required for invoices or taxation, etc.

3. Data Usage Purposes and Legal Basis

• Contract fulfillment and service provision: Order processing, shipping and delivery, payment and refunds, after-sales service and warranty, customer service responses.
• Member management and customer service: Account maintenance, identity verification, notification messages, activity and benefit management.
• Marketing and analysis (with your consent or as permitted by law): Promotional messages, newsletters, surveys and statistics to optimize content and services.
• Security and legal compliance: Fraud detection and prevention, system security maintenance, providing necessary information as required by laws or competent authorities.

4. Data Protection Measures

• Implement reasonable technical and administrative measures to reduce the risk of unauthorized access, alteration, disclosure, or destruction.
• Only authorize personnel with job requirements to access personal data and require them to sign confidentiality obligations.
• Sign data protection clauses with partners and require them to follow equivalent security standards.

5. Data Sharing and Third Parties

Except for the following circumstances, the Company will not arbitrarily disclose your personal data to third parties:

• As required by law or to cooperate with legitimate procedures of government agencies or judicial authorities.
• Necessary partners for service provision: Such as logistics/delivery companies, payment/card issuing institutions, cloud and system operations, SMS/email service providers, etc.
• Based on your express consent or other circumstances permitted by law.

6. Cookies and Tracking Technologies

To provide personalized content and improve services, this website may use cookies, pixel tags, or similar technologies to record preferences and usage patterns. You can disable cookies in your browser settings; however, some functions may not work properly after disabling.

7. International Transfer

Within the necessary scope of providing services or system backup, your data may be transmitted and stored on overseas servers. The Company will ensure that cross-border transfers comply with relevant laws and take reasonable security measures.

8. Data Retention Period

We will retain your personal data for the period necessary to achieve the collection purpose, or for the maximum retention period required by relevant laws (such as tax and transaction record retention); after expiration, we will delete, de-identify, or process it in other reasonable ways.

9. Your Rights

According to relevant laws, you have the following rights regarding your personal data:

• Query or request to view, request to make copies.
• Request to supplement or correct.
• Request to stop collection, processing or use, and request deletion.

To exercise the above rights, please submit an application through the "Contact Us" channel below; the Company will respond within the legal or reasonable period and assist in processing within the feasible scope.

10. Protection of Children and Minors

If you are under the legal age, please use this website and related services with the consent and guidance of your legal representative (or guardian); we only process personal data of minors when permitted by law or with the consent of their legal representative.

11. Policy Revisions

The Company may revise this policy at any time as needed and announce the latest version on the website; significant changes will be provided with prominent notice. We recommend that you check regularly to stay informed of the latest content.

12. Contact Us

If you have any questions about this policy or personal data protection, please feel free to contact us through the following methods:

• Email: r.xtopgadget@gmail.com
• Customer Service Hotline: 603-62433149 (Service Hours: 10:00am Till 10:00pm)